Unlocking Data Potential: Turning Insight Into Action with Data Strategy

Our client required assistance in kicking off their journey towards harnessing and consuming a wealth of available financial, operational and technological data on customers, consumers, products, operations and personnel in a sustainable, governed and actionable manner.

Our Impact

Positive Outcomes: FTI Consulting successfully achieved its objectives by:

Optimized Reporting Efficiency: Our experts simplified and standardized reporting processes, ensuring more accurate data for informed decision-making across all levels.
Efficient Data Integration: Our team implemented automated integration across systems, significantly cutting down on manual effort and operational expenses.
Improved Data Accessibility: FTI Consulting enhanced accessibility to comprehensive data sets, accelerating the speed of insights and enabling proactive strategic initiatives.
Operational Enhancements: While exact monetary savings are unspecified, the refined processes and enhanced data utilization likely drove cost efficiencies and elevated overall operational performance for our client.

Our Role

Data Strategy Development – FTI Consulting interviewed business stakeholders, data owners and IT personnel to understand data usage across the organization and synthesized findings into a recommended enterprise data strategy. Afterwards, Our professionals combined findings from data strategy and estate mapping exercises into recommended future state data architecture including data domain and element structures, ownership & responsibilities, and governance model.
Data Estate Mapping – Our team developed a data catalog and relationship diagrams for key data elements across the organization across customer, consumer, product & employee domains.
Targeted Systems Assessment – FTI Consulting performed assessment of financial and HR systems and capabilities and made recommendations for improvement and/or replacement of systems to align with strategic goals.
The team conducted comprehensive data analysis by reviewing 200+ reports from 40 stakeholder meetings, classified metrics into 5 categories with 22 elements, integrated data from 15 systems with 9,000+ fields, and improved reporting accuracy by mapping fields and integrating key client systems like Salesforce and HEAT.